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UNIVERSAL STUDIOS HOLLYWOOD OPENS OFFICE IN 'DISNEY LAND'

Universal Studios Hollywood has opened a new sales office in Anaheim, Calif., smack in the middle of Disneyland territory.

Universal's Vice President of Sales Heidi Geier said a few factors led to the decision to open the Anaheim sales office, which is located about two miles from Disneyland between the Anaheim Convention Center and Anaheim Stadium.

"We were going to bring the fan club in-house and we could either do that on Universal's site (in Universal City) or somewhere else; and we were planning to expand our regional offices, so the next logical site was the Anaheim area," Geier said. The large amount of convention, travel industry and corporate account sales that emanate from the Orange County region also made Anaheim a logical site for a regional office, Geier said.

"We have sales reps assigned to the Orange County region, and instead of driving back and forth, they can just work out of that office and they can service the clients better," she said.

Getting in the face of Disneyland, where Geier had been employed before coming to Universal, was not a factor in the decision, she said.

"That's not the impression We want to give anyone," said Geier. "We're working closer with Disney than we ever have before on ways to sell Southern California as a travel destination. We spend so much time (in Orange County) servicing accounts that it made sense bringing an extension of Universal closer to our clients."

The office will be staffed by two assistant sales representatives and two sales managers, with sales manager Melanie Karell responsible for the office. It also will be open to the general public for Universal Studios ticket sales.

Disneyland spokesman John McClintock said the theme park is not particularly concerned about Universal establishing a presence in its front yard.

"Our attitude is that we all serve each other in drawing people to Southern California as a vacation destination," he said. "We're competitors, sure, but I don't think anyone here has a problem with them having an office down here. We don't challenge their right to be here and do their bit for Southern California tourism."

As for any plans for Disneyland to open a sales office in Universals neck of the woods, McClintock said Disney already has a presence there since the company's corporate offices are in nearby Burbank. "I don't think we need to open a separate office up there," he said.

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By James Zoltak

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