FROM UCLA: DISNEYLAND NAMES NIVEN FOOD OPERATIONS
VICE PRES.
Disneyland in Anaheim, CA, has appointed Mary
Muller Niven as vice pres. of food operations,
a position which she assumed on June 5.
Formerly assoc, dir. of housing and dining
svcs. at Univ. of California-Los Angeles, Niven
ensures that "food operations meet customer
and financial requirements and coordinates concept
development for the new Disney's California
Adventure theme park," she says.
The new park will debut on Feb. 8, 2001, connected
to Disneyland by Downtown Disney, an area full
of restaurants, shops and entertainment venues.
Future focus: "I come to an organization
that has tremendous power. As I look to the
future, for the long-term success of Disney's
food operations, it's about focusing on creating
the experience and the menu, and making food
operations a part of the story told in each
area of the park," says Niven.
Universities and theme parks have a lot in
common, she explains. "People don't go
to either because of the food, but the food
impacts their experience. Both are very large
organizations with ambitious goals, with challenges
and opportunities for food that you wouldn't
get in organizations strictly focused on food.
It's more complex and will help me assimilate
myself and look for strategic opportunities
in making the food operations more successful."
Niven's workload will increase considerably
in her new position, and she will have many
people reporting to her. "I'm not coming
into a one-man show. There are tremendous opportunities
in the next year, with 20 new food locations
opening in the new theme park and we want to
continue to strive to push the envelope at the
existing food operations in Disneyland."
Several others from university f/s have "gone
to Disneyland" prior to Niven. Mike Berry,
v.p. of food operations and concept development,
was formerly director at Harvard Univ.; Susan
Wilke, dir. of food operations, was formerly
dir. of dining at San Diego State Univ.; and
Husein Kitabwalla moved to Disney from Ashland
Univ. but now serves Wood Dining Svcs. (formerly
The Wood Co.) in a marketing capacity.