DISNEYLAND CHANGES SHOPLIFTING POLICY IN RESPONSE
TO CRITICISM
Goofy's security force has changed its shoplifting
policy.
Responding to media reports that Disneyland
security officials asked suspected shoplifters
to pay damages on the spot, the amusement park
has announced it will no longer seek money from
juveniles who are detained, but not yet prosecuted,
on shoplifting charges.
In recent weeks, several guests have complained
to local newspapers that they were told they
could avoid prosecution by paying damages immediately,
even though they had yet been formally accused
of any crime. Some guests said Disneyland security
personnel detained them for several hours until
they felt they had no choice but to pay, even
though they insisted they were innocent.
Disneyland spokesman Tom Brocato said the park
will still seek civil damages from shoplifters
who are convicted or plead guilty, however.
Meanwhile, the National Retail Federation (NRF)
reports that shoplifting accounts for 36 percent
of inventory shrinkage in retail stores.
The Retail Theft Trends Report, conducted by
Loss Prevention Specialists and Sensormatic
Electronics Corp., found shop-lifters are most
likely to prey on stores between 3 and 6 p.m.
on Saturdays. The most commonly pilfered merchandise
includes cigarettes, athletic shoes, electronic
games, and clothing, particularly shirts and
blouses.
The holiday season is typically the busiest
time of the year for shoplifters. Eleven percent
of all shoplifters nabbed in 1995 were apprehended
in December. To help merchants protect themselves,
the NRF has put together a "holiday survival
kit" with loss prevention tips.
According to the U.S. Census Bureau, 3.8 million
Baby Boomers will turn fifty this year, up from
2.4 million just five years ago. The graying
of America is just beginning.
Twenty years from now, one out of every three
people in the U.S. will be over age 50. Expect
to see a corresponding increase in age discrimination
suits filed against employers. These cases are
already on the rise.
Last week, Lockheed Martin Corp. agreed to
pay $13 million to 3,000 over the age of 40
workers who were fired between 1990 and 1994.
The company also agreed to rehire 450 of the
employees.
The settlement is the result of a May 1994
Equal Employment Opportunity Commission (EEOC)
suit filed against Martin Marietta Astronautics.
Martin Marietta later merged with Lockheed Corp..
EEOC attorneys involved in the lawsuit agreed
that Martin Marietta probably did need to reduce
its work force in the early 1990's because of
downturns in the aero-space industry. However,
the suit contended that the company should have
offered enhanced retirement payments to older
employees.
Two recent federal appeals court cases have
have important implications for businesses trying
to comply with the Americans with Disabilities
Act (ADA).
In the first case, a federal appeals court
ruled the employers and insurers who provide
lower mental health benefits than for physical
illnesses may be in violation of the ADA. The
ruling revolves around a previous circuit court
case in which an employee suffering from severe
depression sued Schering-Plough Company for
discriminating against employees with mental
illnesses.
Under Schering-Plough's health benefits plan,
employees unable to work due to mental illness
receive up to two years of disability benefits,
while workers disabled through physical illness
were allowed to continue receiving benefits
until age 65.
In the second case, a federal appeals court
is considering whether the ADA protects the
estimated 650,000 people who are HIV-positive,
but have not yet exhibited symptoms of AIDS.
The case involves a Maine dentist who refused
to treat and HIV-positive patient, even though
she was currently asymptomatic.
If the court decides that the ADA does protect
people infected with the HIV virus but not yet
showing symptoms of AIDS, it could open a can
of worms for risk managers in terms of worker
disability claims and the public accessibility
aspects of the ADA.